Colatr
Colatr
From your first estimate to getting your collateral back — here's exactly what happens at every step, including where your item actually sits while Colatr holds it.
Chat with our valuation assistant about your phone, accessory, or vehicle — brand, model, age, condition.
We give you an estimated collateral value range. This is a guide only, not a guaranteed offer.
Bring the asset and a valid ID (Ghana Card, passport, or driver's licence) for physical inspection and ownership verification.
If approved, sign your Credit Agreement and Disclosure Statement, and receive your agreed loan amount.
Repay according to your agreement — in person, via mobile money, or online through your account.
Once your loan is fully repaid, your collateral is released back to you.
Phones and accessories are logged and kept in locked, access-limited storage at our premises. Vehicles are kept in secure parking.
Every item is tagged and photographed at intake, matched to your signed agreement — so nothing gets mixed up.
Only authorized Colatr staff can access stored collateral — ask our team about current storage and coverage arrangements.
Once your loan is fully repaid and payment is confirmed, your collateral is released according to your agreement.
We'll notify you in writing before taking any action. Collateral is only sold after your grace period passes with no response.
If collateral is sold, any amount left after your debt, fees, and sale costs are deducted is returned to you.